Dongle reprogramming or verification
In some cases, your USB license dongle should be checked by TASSTA service team. To allow remote access to the device, perform the following steps:
- Download and install the Windows version of FlexiHub to a computer that can be accessed from the Internet. If you have already installed FlexiHub, make sure you are using the latest version.
- Launch FlexiHub.
- Log in to FlexiHub using the token received from TASSTA service team. Check your support ticket or directly request it from TASSTA service team.
- Connect the USB license dongle to the USB port of the computer where you installed FlexiHub.
- Locate the dongle (USB-Chip, Matrix) in the list of devices and click Unlock to allow remote connections to it.
TASSTA service team is now able to access, verify and reprogram your dongle remotely. We will notify you as soon as all required operations are done.
Eject the reprogrammed dongle, plug it into the T.Lion / T.Brother server, and start T.Lion.