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Messaging

T.Flex has advanced integrated messaging and file transfer facilities that let you exchange text messages and files in a group or privately. T.Flex supports the following features:

  • Text exchange
  • Status messages
  • File exchange
  • Message exchange with PMR through T.Bridge
  • Face recognition requests

Text exchange

Tap the user or channel that you want to send a message to, and then tap the envelope icon above the list to go to the chat. Write your text message and tap the paper plane icon to send it. The recipient’s mobile client will receive a notification in the status bar and sound an audio notification.

Your messages can be viewed in recent messaging history. To read all recent messages, tap Chats in the navigation drawer.

Text messages can also be sent to offline users. When the user comes back online, they will be able to read and reply to those messages. The user gets a notification about the unread message and can switch to the messaging screen using that notification.

Copying messages

Messages can be copied and quoted.

To copy a message, tap the message and select Copy. Then tap and hold in the input field and tap Paste.

To quote a message, tap the message and select the quote icon. The message is quoted immediately in your input field.

Message states

T.Flex tracks if your messages have been received and read. This is indicated as follows:

  • Received but not read, recipient is offline – a single gray check mark next to the message
  • Received but not read, recipient is online – two gray check marks next to the message
  • Read but not acknowledged – two pink check marks next to the message
  • Acknowledged (by a tap on the message) – two red check marks next to the message

When you send a message, you can request acknowledgement for it, meaning an explicit confirmation that the recipient has read it. For that, send your message by long-tapping the Send button.

Status messages

T.Flex provides a quick way to communicate your status updates by sending predefined status messages. The set of status messages in your TASSTA network is configured by the administrator in T.Commander. Each such message has a tag, message text and comment, and a color can be defined for it so that you can instantly spot and categorize it.

To send a status message, press the status icon (top right) and select the appropriate message. Alternatively, type the hash (#) symbol to see the list of available hashtag-like shorthand labels. Tap the label you need to send the message that it stands for.

If you commonly send the same status messages to the same recipients, the quickest way to do it is to create shortcut tiles for these messages in the My TASSTA view.

File exchange

To go to the file exchange interface, tap the user or group you need in the user or group list. This takes you to the recent messages history screen. Here you can send a file and see recent chat history.

To send a file, tap the staple icon and select the file. The file will be immediately transferred to the server, and the recipient will be notified.

To send a photo, tap the picture icon, and you will be redirected to the camera application where you can snap a photo.

When you send a file to a group, all users in the group receive an incoming message notification and can download the file.

To download a file that you have received, tap the message and then tap the attachment icon with a down arrow in the upper right corner.

Message history

The Chats view is a multipurpose part of T.Flex. It collects all messages from both users and channels. Messages are sorted by date and grouped by date, with the number of new messages shown. You can switch to message exchange by tapping the item you need in the chat list of the messaging view. Alternatively, tap a new message notification in the status bar.

For each chat, the message exchange interface includes the message history that goes as far back as the administrative settings allow.

Marking messages as read

To mark all messages from a channel or user as read, go to the corresponding chat and tap the envelope-and-checkmark icon in top right corner.

Emergency journal

The emergency journal shows emergency calls and alarms of all types (including geozone traversal alarms and lone worker protection-related alarms), and it is the only area in T.Flex that lists emergency messages. The emergency journal is available to you only if it is enabled by the administrator in T.Commander.

When a user initiates an emergency call, authorized users get an emergency notification with an indication of the type of emergency message. If the emergency journal is enabled for you, it means you are such a user.

If the user who sent the emergency message has GPS enabled, the message contains the coordinates of the emergency event. Tap the message to do any the following actions:

  • Copy the text of the emergency message, including the type of emergency
  • View the location of the emergency event on the map by tapping the centering icon

Message exchange with PMR through T.Bridge

Any PMR Network such as TETRA or MOTOTRBO can be extended with the TASSTA solution or become integrated as its complement. Messaging between PMR and TASSTA is possible through T.Bridge. If T.Bridge is configured in your environment, messaging involving both networks (TASSTA and PMR) is done through special allocated groups using regular group calls. The T.Bridge configuration is transparent to you as a T.Flex user – you can text people no matter whether they are in the TASSTA network or in the PMR network.

Face recognition requests

The messaging UI also doubles as the face recognition front-end, which can be useful to law enforcement agencies, military organizations and other personnel requiring in-the-field identification of people.

The actual face recognition is powered by IntellQ and initiated on the T.Rodon side. To request face recognition, start a chat with the T.Rodon operator and tap the face recognition icon to take a snapshot on the spot or upload a saved image. The automated reply from the operator will contain the results of the recognition process.