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Emergency

Emergency call settings.

  • Make emergency calls
    Allow the user to make emergency calls.

  • Prevent emergency cancellation
    Prevents the user from cancelling emergency calls.
    Note: Cancelling an emergency call requires dispatcher's approval.

  • Emergency countdown (seconds)
    Set the countdown (in seconds) before initiating an emergency call in T.Flex. The emergency can be cancelled during that period.

  • Receive emergency calls
    Allow the user to receive incoming emergency calls and notifications.

    • Receive Emergency Call (current channel only)
      The user only receives emergency calls from members of the channel where he/she is in. Emergency calls from other channels are ignored.
      This option is only available when Receive Emergency Call is enabled.
  • Lost connection signal
    Determine how the user is notified when the server connection is lost.

    • No not notify: disable disconnect notifications.
    • Audio alert: play a notification sound.
    • Voice notification: read the notification aloud. Text-to-speech must be enabled and configured on the user's device.
    • Audio alert with voice notification: play notification sound and read the notification aloud. Text-to-speech must be enabled and configured on the user's device.
  • Maximize sound volume for notifications
    Increase the sound volume to maximum when an emergency call is initiated or received in T.Flex. Overrides the current volume settings on a device.

  • Acknowledge emergencies
    Force the user to manually acknowledge every emergency call before performing any other operation in T.Rodon.

  • Emergency popup
    Show a popup in T.Rodon when an emergency call is received from another user. The current user must close the popup by pressing Acknowledge or Show on map button before performing any other operation in T.Rodon.

  • Mute outgoing emergency
    Do not play notification sound when the user initiates an emergency.

  • Incremental sound
    Gradually increase the sound volume for "Everything fine?" notification in T.Flex. Overrides the current volume settings on a device.

  • Emergency PTT timeout (seconds)
    Set the number of seconds the user can talk after initiating an emergency call, as if PTT button is pressed. Once this timeout expires, the user should press PTT button to continue talking.
    Note: Setting this option to 0 allows the user to talk indefinitely without pressing PTT button until the emergency call is cancelled.

  • Prevent emergency calls auto-listening

    • Enabled: The user does not hear emergency calls automatically. The user can still manually listen to the emergency channels.
    • Disabled: The user automatically hears all emergency calls.
  • Release emergency calls from Flex
    Allow the user to release emergency calls from T.Flex.

  • Fullscreen emergency notification
    Show fullscreen notification in T.Flex when receiving emergency call.

  • Pre-alarm timer alert
    Set the notification mode for emergency pre-alarm timer in T.Flex:

    • Silent: no sound.
    • Vibration: vibration without sound. Only works for devices that support vibration.
    • Sound: play notification sound.
    • Sound with vibration: continuous notification sound accompanied by vibration.
  • Incoming emergency notification
    Set the notification mode for incoming emergency calls in T.Flex.

    • Silent: no sound.
    • Vibration: vibration without sound. Only works for devices that support vibration.
    • Beep 3 times: 3 short beeps.
    • Beep 3 times with vibration: 3 short beeps accompanied by vibration.
    • Continuous sound: continuous beeps until the call is answered or rejected.
    • Continuous vibration until the call is answered or rejected.
    • Continuous sound with vibration: continuous beeps accompanied by vibration until the call is answered or rejected.
  • Continuous alert on lost connection
    Enable a continuous audio notification in T.Flex when the connection to the server is lost.

  • Outgoing emergency alert
    Set the notification mode for outgoing emergency calls in T.Flex.

    • Silent: no sound.
    • Vibration: vibration without sound. Only works for devices that support vibration.
    • Beep 3 times: 3 short beeps.
    • Beep 3 times with vibration: 3 short beeps accompanied by vibration.
    • Continuous sound: continuous beeps until the call is answered or rejected.
    • Continuous vibration until the call is answered or rejected.
    • Continuous sound with vibration: continuous beeps accompanied by vibration until the call is answered or rejected.
  • SOS key delay time (seconds)
    Specify the number of seconds the hardware SOS key should be held down before the emergency countdown begins. 3-5 seconds delay prevents an emergency from being triggered when SOS key is accidentally pressed.