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Annex I: Isolated teams

Rules and teams are very flexible and powerful instruments for fine-tuning access to channels and establishing a segregation of duties.

This scenario demonstrates how to use rules to eliminate the interference between dispersed teams while coordinating common operations through a central dispatcher. For example:

  • Isolate internal communication of geographically distributed police departments, but handle all distress calls from a single dispatch center.
  • Ensure clear coordination and safety at the construction site by providing a dedicated communication channel for each team, with the ability to broadcast emergency messages to every worker from the dispatcher console.
  • And similar use cases.

Preconditions

Let's consider a simple construction site with 2 teams: electricians and riggers. To make sure the workers clearly understand each other and to avoid misunderstanding or errors, a dedicated channel is created for each construction team:

  • Electrical,
  • Rig.

A central dispatcher makes announcements to all on-site personnel and coordinates the work across teams.

Setting up rules in T.Commander

Add 3 teams corresponding to job responsibilities. Each team should include all users with the corresponding role.

  • Electricians,
  • Riggers,
  • Dispatchers.

Configuring access to Electrical channel

  1. Create a rule to deny access to the Electrical channel for all workers who are not specifically designated for this job.
    Important: This must be the topmost rule for this channel.

    1. Select Electrical under Channel.
    2. Select Electricians team under Apply to and turn on All who is in switch. This selects all users who are not members of Electricians team.
    3. Add To enter and view a channel under Deny.
  2. Create a rule to allow dispatchers to communicate in the Electrical channel.

    1. Select Electrical under Channel.
    2. Select Dispatchers team under Apply to.
    3. Add To enter and view a channel, To listen to a channel, To speak in a channel, and To move another user to a channel under Allow.

Configuring access to Rig channel

  1. Create a rule to deny access to the Rig channel for all workers who are not specifically designated for this job.
    Important: This must be the topmost rule for this channel.

    1. Select Rig under Channel.
    2. Select Riggers team under Apply to and turn on All who is in switch. This selects all users who are not members of Riggers team.
    3. Add To enter and view a channel under Deny.
  2. Create a rule to allow dispatchers to communicate in the Rig channel.

    1. Select Rig under Channel.
    2. Select Dispatchers team under Apply to.
    3. Add To enter and view a channel, To listen to a channel, To speak in a channel, and To move another user to a channel under Allow.

As a result, you should get the following set of rules:

Isolated teams

Tip:

You can configure the isolation for more than 3 teams in a similar manner.