Annex I: Isolated teams
Rules and teams are very flexible and powerful instruments for fine-tuning access to channels and establishing a segregation of duties.
This scenario demonstrates how to use rules to eliminate the interference between dispersed teams while coordinating common operations through a central dispatcher. For example:
- Isolate internal communication of geographically distributed police departments, but handle all distress calls from a single dispatch center.
- Ensure clear coordination and safety at the construction site by providing a dedicated communication channel for each team, with the ability to broadcast emergency messages to every worker from the dispatcher console.
- And similar use cases.
Preconditions
Let's consider a simple construction site with 2 teams: electricians and riggers. To make sure the workers clearly understand each other and to avoid misunderstanding or errors, a dedicated channel is created for each construction team:
- Electrical,
- Rig.
A central dispatcher makes announcements to all on-site personnel and coordinates the work across teams.
Setting up rules in T.Commander
Add 3 teams corresponding to job responsibilities. Each team should include all users with the corresponding role.
- Electricians,
- Riggers,
- Dispatchers.
Configuring access to Electrical channel
Create a rule to deny access to the Electrical channel for all workers who are not specifically designated for this job.
Important: This must be the topmost rule for this channel.- Select Electrical under Channel.
- Select Electricians team under Apply to and turn on All who is in switch. This selects all users who are not members of Electricians team.
- Add To enter and view a channel under Deny.
Create a rule to allow dispatchers to communicate in the Electrical channel.
- Select Electrical under Channel.
- Select Dispatchers team under Apply to.
- Add To enter and view a channel, To listen to a channel, To speak in a channel, and To move another user to a channel under Allow.
Configuring access to Rig channel
Create a rule to deny access to the Rig channel for all workers who are not specifically designated for this job.
Important: This must be the topmost rule for this channel.- Select Rig under Channel.
- Select Riggers team under Apply to and turn on All who is in switch. This selects all users who are not members of Riggers team.
- Add To enter and view a channel under Deny.
Create a rule to allow dispatchers to communicate in the Rig channel.
- Select Rig under Channel.
- Select Dispatchers team under Apply to.
- Add To enter and view a channel, To listen to a channel, To speak in a channel, and To move another user to a channel under Allow.
As a result, you should get the following set of rules:
Tip: |
You can configure the isolation for more than 3 teams in a similar manner. |